Privacy

Thank you for visiting www.leq.lutheran.edu.au, the online presence of Lutheran Education Queensland, located in Brisbane, Queensland. We respect and protect the privacy of our users.

Scope

The purpose of this website is to provide you with information about Lutheran Education Queensland. This Privacy Policy details how we collect and use the information provided to us.

Personal Information

The term ‘personal information’ in this Privacy Policy means any information from which your identity is obvious or can be reasonably established.

If you contact us, we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number. We will also retain a record of your enquiry.

Any personal information you provide to us will be stored in secure facilities.

Enquiries, feedback and complaints

If you wish to know what personal information we hold about you in order to ensure it is accurate or complete, please contact us. It is our policy to ensure you have the ability to access your personal information easily. Please be aware if you contact us to obtain access to your personal information, we will seek evidence of your identity in order to protect the privacy of others.

If you wish to contact us, please do so by calling 3511 4050 or submitting an enquiry via our Contact Us page. We will endeavour to respond to you within fourteen days.

If your enquiry is a complaint, this may take a little longer to resolve. Regardless, you can expect to receive a response within fourteen days to advise you of the action we are taking to resolve it.

Protecting your Personal Information

Your personal information is only accessible to the specific LEQ staff who have responsibility for providing you with information.

Links to Third-Party Websites

For your convenience and information, we may provide links to other websites. Please be aware we are not responsible for these websites, and do not have any control over their compliance with the privacy practices we lay out in our policy. You visit these at your own risk.

Our obligations

Lutheran Education Queensland is bound by the provisions of the Privacy Act 1988 (Cth), including the Australian Privacy Principles – Home.

This policy is effective as of 20 December 2024. We will update this policy when our information handling practices change, and any amendments will apply to the information we hold at the time of the update.

Contact us about this Policy

Should you have any queries about this policy or wish to make a complaint about the manner in which Lutheran Education Queensland has handled your personal information, please contact:

Council Chair
Lutheran Education Queensland
Level 2, 24 McDougall Street
Milton QLD 4064