This workshop will explore how you use the Quality Improvement Plan (QIP) to tell the story of your service. During the workshop, participants will learn how critical reflection is vitally important to inform the development and refinement of your QIP. This workshop will cover:

• how to identify strengths – what are your standouts and clear areas that show meaning and purpose how to identify areas that require improvement and how do you determine it is achieved
• strategies to help you achieve the necessary improvements
• gathering of evidence
• celebrating success and achievements

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